All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website ? Operational
90 days ago
99.95 % uptime
Today
Query API ? Operational
90 days ago
99.99 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
99.92 % uptime
Today
Data Export API ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Uptime
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Query API Uptime ?
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JavaScript Library CDN Uptime
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Track API Uptime ?
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People API Uptime ?
Fetching
Export API Uptime ?
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App Server Uptime ?
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Import API (service account)
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Import API (project token)
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Past Incidents
Jan 15, 2025

No incidents reported today.

Jan 14, 2025
Degraded Query API Performance Impacting All Reports
Resolved - This incident has been resolved.
Jan 14, 20:33 PST
Monitoring - We have identified the transient issue affecting the Query API. We have now recovered and will continue to monitor.
Jan 14, 20:32 PST
Investigating - Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support.
Jan 14, 20:11 PST
Jan 13, 2025
Errors accessing Mixpanel.com and loading reports
Resolved - We have resolved this incident and are actively monitoring for continued performance.
Jan 13, 12:08 PST
Update - Event data ingestion will resume normal functionality within 30 minutes as the remaining backlog is cleared. Ingestion for all other data has returned to normal functionality.
Jan 13, 11:45 PST
Update - The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.
Jan 13, 11:24 PST
Update - The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.
Jan 13, 10:53 PST
Update - The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.
Jan 13, 10:20 PST
Update - The ingestion API is experiencing delays. We are actively monitoring performance as the backlog is drained.
Jan 13, 09:49 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 09:35 PST
Identified - The engineering team has confirmed that our /import API endpoint is down. The team is working on a fix for this.
Jan 13, 09:11 PST
Update - We are continuing to investigate this issue.
Jan 13, 08:43 PST
Update - We are continuing to investigate this issue.
Jan 13, 08:21 PST
Investigating - We have identified issues logging into mixpanel.com and loading Mixpanel reports. Our teams are currently investigating and will update the status here as soon as possible.
Jan 13, 08:15 PST
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
Track API Endpoint Partially Unavailable
Postmortem - Read details
Jan 10, 15:51 PST
Resolved - This incident has been resolved.
Jan 8, 11:37 PST
Update - This incident has been resolved.
Jan 8, 11:35 PST
Update - A fix has been deployed to restore the /import, /track, and /engage ingestion API endpoints. A small backlog in the ingestion queue is being processed. We are actively monitoring the situation and will provide ongoing updates as progress continues.
Jan 8, 10:52 PST
Update - We deployed a partial fix to enhance the availability of the /import endpoint. Our engineering team is actively working to fully restore service for the /track and /engage endpoints.
Jan 8, 10:06 PST
Update - We are continuing to work on a fix for this issue.
Jan 8, 09:36 PST
Identified - We are currently experiencing a service disruption affecting our ingestion endpoints. The root cause of this issue has been resolved by our upstream provider but our systems are still in the process of recovering.

Our engineering team is currently actively working to restore full functionality as quickly as possible. We will keep on providing updates every 30 minutes or sooner if significant progress is made.

We understand the critical nature of the issue and sincerely apologize for the inconvenience it is causing. Thank you for your patience and understanding as we work to resolve this.
Jan 8, 08:53 PST
Update - We have identified an issue with an upstream provider and our Engineering team is currently reviewing it. We will share further updates soon.
Jan 8, 08:14 PST
Update - We are continuing to investigate this issue.
Jan 8, 07:38 PST
Update - We are continuing to investigate this issue.
Jan 8, 07:37 PST
Investigating - From approximately 3:30PM UTC a subset of servers that serve the ingestion API endpoint served 502 errors.

Updates to this incident will be made shortly.

We sincerely appreciate your patience. If you have any questions, please contact support@mixpanel.com.
Jan 8, 07:36 PST
Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

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