We are continuing to monitor for any further issues.
Posted Oct 16, 2024 - 16:40 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2024 - 16:16 PDT
Update
We are continuing to work on a fix for this issue. Ingestion queues are draining and /import requests should be successful
Posted Oct 16, 2024 - 15:54 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 16, 2024 - 15:49 PDT
Update
Correction, ingestion traffic to our /track endpoint is being temporarily delayed. No event data to /track is being lost and all events ingested will appear in projects after the queues are drained. Event traffic to the /import API will be experiencing errors.
Posted Oct 16, 2024 - 15:41 PDT
Update
We are continuing to investigate this issue.
Posted Oct 16, 2024 - 15:25 PDT
Update
We are continuing to investigate this issue.
Posted Oct 16, 2024 - 15:00 PDT
Investigating
We have identified issues logging into mixpanel.com and loading mixpanel reports. Additionally we are experiencing temporary delays with our data ingestion pipeline and export apis and are working to restore service as quickly as possible.
Posted Oct 16, 2024 - 14:22 PDT
This incident affected: Website, Query API, Data Collection, and Data Export API.